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Poonawalla Fincorp Plans to Expand Workforce and Branches

Writer's picture: Tejas BodkeTejas Bodke

Poonawalla Fincorp Ltd. has unveiled a robust plan for growth, focusing on increasing its workforce and strengthening its branch network. Under the leadership of CEO Arvind Kapil, the company aims to double its employee strength and significantly enhance its presence across the country. This ambitious strategy is part of a larger goal to scale the company’s assets to 1.5 trillion rupees ($17.7 billion) within the next five years.



Diversification with New Lending Products


To reach these ambitious targets, Poonawalla Fincorp is introducing six new retail-focused lending products in the next four to six quarters. The planned product lines include loans for gold purchases, used car financing, shopkeeper loans, and education loans. By expanding its lending portfolio, the company aims to meet the growing demands of a diverse range of customers.



The demand for gold loans, particularly in smaller towns and cities, presents a significant opportunity. To capitalize on this, Poonawalla Fincorp will combine a strong digital platform with an expanded physical branch network. The company plans to increase its branches from the current 100 to nearly 400 in the next year. This move will not only boost accessibility but also allow the firm to capture new markets and strengthen its foothold in underserved regions.


Addressing Challenges in the Shadow Banking Sector


The Indian shadow banking sector has been under increased scrutiny by the Reserve Bank of India (RBI). Recent regulatory changes require non-bank lenders to raise their provisions to address risks associated with bad loans. While these measures add pressure, Poonawalla Fincorp’s CEO remains optimistic.


The company’s strategy to diversify its lending portfolio will help reduce risk exposure. Kapil emphasized that having nine to ten retail-focused lending products will enable the company to target different customer segments, spreading risk while ensuring steady growth.



Balancing Operating Costs with Long-Term Goals


The recent earnings report showed higher operating costs and increased

provisions for bad loans, which initially impacted the company’s stock performance. However, Kapil remains confident that operating costs will stabilize as the company scales its operations. He expects costs to decline relative to assets as new markets open up and the company gains efficiency through expansion.


Financial analysts from Motilal Oswal Financial Services acknowledged the challenges, describing the changes as “fast and furious.” However, they noted that the steps taken by the new management are in the right direction and will strengthen the company’s foundation over time.


Strengthening the Leadership Team


Since taking over as CEO in June, Arvind Kapil has focused on building a seasoned leadership team with proven expertise in scaling businesses. Drawing from his experience at HDFC Bank, Kapil has brought in leaders from top banks like Yes Bank and HDFC to form a strong core team. Their experience will be critical as Poonawalla Fincorp implements its growth strategy.


The company’s workforce is also set to double from the current 2,500 employees within the next three quarters. This increase will align with the expansion of branches and product offerings, ensuring the firm is well-equipped to meet the demands of new customers.


New Horizons: Wealth Management Business


Poonawalla Fincorp is also exploring opportunities to enter the wealth

management space. According to Kapil, the initial focus will be on distributing third-party investment products through the company’s network. In the future, the firm may consider developing its own wealth products, further diversifying its offerings and strengthening its market position.


Building on Trust and Reputation


The Poonawalla Group’s legacy of trust provides a significant advantage to Poonawalla Fincorp. During the pandemic, the group’s Serum Institute of India played a critical role as the world’s largest vaccine manufacturer, earning global recognition and trust. Arvind Kapil believes that this strong brand reputation gives Poonawalla Fincorp a unique edge in the financial services sector.



The company plans to leverage this trust as it expands its retail lending operations. By focusing on a mix of physical branches and digital solutions, Poonawalla Fincorp is positioning itself as a reliable and accessible financial partner for individuals and businesses alike.


Conclusion


Poonawalla Fincorp’s strategy to expand its workforce, diversify its product offerings, and increase its branch network reflects a clear vision for sustainable growth. Under the leadership of CEO Arvind Kapil, the company is prepared to overcome challenges, capitalize on opportunities, and build a solid foundation for the future.

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